Child support update

Our local office says they have no record of any payments since Nov 2006. They suggested we call the payroll person at work and verify they were sending the payments to the right place and with the right number. He called. She is. Her suggestion was to call the main office and see what they say. He called and they said, they show that payments are current as of Nov 5th 2007. They suggested calling CO and seeing what the problem is on their end. He did and was told (after waiting most of the day for a return call) that he needed to call someone else about the accounts being frozen. He did and was told that they showed he was current as well, but they couldn't do anything about the notice once it had been sent. Once they get the paperwork that we are supposed to send, they can unfreeze the account. Even though they admit that he is current, they can't do anything to correct their error until we send proof that their files are correct. SO frustrating.

A couple of good things have come out of this though. We actually have the name of a case worker in CO that we can call when they do stupid crap like this. He said this is also the first time that he has called about an issue that everyone that he has talked to hasn't treated him like a lying deadbeat.

Going forward, we were able to stop his direct deposit so this own't tie up all our money for the next 2 weeks. When he gets paid, I'm going to have him sign the check over to me and then I'm going to go to our other bank (where I have an account in my name alone) and cash it. Then I'm going to open a new checking account in my name alone. He will have to change his direct deposit to that account and I'll switch all of our bill pays over to that. I intend to keep the original account open and once this mess is resolved, I'll transfer money into it every pay period to cover his gas and what have you. That way, he still has access to money, without having to worry about another error tying up money for days or weeks. We were fortunate this time that the problem occurred at the end of a pay period, when there wasn't as much money in the account.